The Bottle Filling Station Specialty Store
Best Support | Easy Ordering System | Low Prices Shop nowHelp me find the right model
Full Line of Products
- Top Bottle Filling Station Brands including Elkay EZH2O & Halsey Taylor Hydroboost.
- Indoor, Outdoor, Retrofits, Filters, Parts and more.
Custom Orders
- Contact us for:
- Sending a Purchase Order rather than buying online.
- Bulk Order Pricing.
- Special Pricing for your Public School.
Dedicated Support Team
- Unlike certain E-commerce megastores, we won’t run away after your purchase. We’re here to help both before AND after your purchase.
- Available by phone 8am-6pm EST. 1 hour response time via email.
Bottle Filler Specialists
- Not sure where to start? Allow us to walk you through the process.
- We offer product advisory, custom pricing, shipping logistics, and assistance with troubleshoot, warranty, & returns.
Speedy Delivery
- 3-7 business days for most units.
- Tracking available upon request.
Free Shipping (limited time only)
- Free Shipping for Order over $1000 applies to Continental U.S.
- Contact us for expedited and international options.
Contact our experts to find the solution best for you.
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Matt Thomas
Founder & President
Matt is the Founder & President of BeCause Water Benefit Corp – a company that creates and implements solutions that encourage people to drink more water. An inventor at heart, Matt led the product development of a cutting-edge water sharing app, mobile hydration station, and multiple reusable water bottle designs.
While building his company, Matt discovered a product that he knew would completely change how people hydrate away from home. The Elkay EZH2O Bottle Filling Station combined sustainability, cleanliness, and beautiful design.
While his first inclination is to create, he realized that this product was already addressing the needs of the market. He decided that his team would provide more value promoting a solution they believed in, rather than building a new one. Since that time, BottleFillingStations.com was created as a way to simplify and enhance the procurement experience for Bottle Filling Stations.
U.S. Marine Corps
U.S. Navy
Massachusetts State House
Ulster County
City of Georgetown
City of Grafton
Wisconsin Department of Correction
Pasco County
City of St Joseph
Minoritech Inc.
Norwood High
Framingham High
Big Sandy Public Schools
Westford Academy
Boston Public Schools
Simmons College
Northern Colorado University
Hobart William & Smith Colleges
University of Wisconsin-Madison
Cherokee Community School District
Loveland City Schools
Havre Public Schools
The Bolles School
Hebron Christian Academy
Mahoney Middle School
Good Shepard Catholic School
Merdian School District
Kingsley Area Schools
Planet Fitness
Crossfit Southie
American Crane & Equipment
Prime Construction
South Carolina Aquarium
State Street Corporation
Metropolitan Waterworks Museum
The Longfellow Clubs
Pride
Northstar Commercial Partners
Salt Lake Tennis & Swimming Club
New Life Youth Sports Organization
Fourth Baptist Church
CB&I
After doing much research, I found Bottle Filling Stations to not only have the best price, but the best customer service!!! Matt went above and beyond to make sure we were satisfied with Cost, Ordering, and Shipping. All of our questions were generally answered within minutes of sending email. We purchased 2 units for our Pre-K thru 8th grade school. The kids love them. They are drinking more water! I would highly recommend the units, but more so Bottle Filling Station as their team is just awesome!!! Thank you so much!!!
I purchased a few of these and had them installed in our County buildings. This is the best investment yet! Not only do they look nice, but they are so convenient and fun to use. I like the fact that there is a Bottle Counter so we can see how we are helping the environment too! Whether you want to refill an already used water bottle, pour out that soda pop and top off with some good ole H2O, or bring your favorite glass from home… THIS IS THE BOTTLE FILLING STATION FOR YOU (and your customers)! So fresh and so clean… ahhhhhh! THANK YOU GUYS!!!
– Jana J
A couple years ago we installed an Elkay Water Filling Station and have enjoyed what it provides to us and to our environmentally friendly clients. We regularly order filter replacements through BottleFillingStations.com and have gotten our products quickly with an efficient billing process. We highly recommend BottleFillingStations.com.
Upgrading from older Halsey Taylor fountains without the bottle filler to these units was a huge improvement in customer service. The features on this unit are great for high use indoor facilities. We have had several positive comments from customers on the bottle filling station. I would recommend these for any facility where folks frequently use water bottles (fitness, sports, office, healthcare facilities). I would also recommend purchasing the equipment for BottleFillingStations.com. Their customer service is top-notch and they ship in-stock products very fast. We had two of these units 3 days after our order.
Shipping
Q: What are the shipping rates? (U.S. only. For International Rates, contact us)
A: All orders in Continental U.S. over $1000 or under $100 receive FREE Shipping (limited time only).
Small order shipping fees ($100.00 – $599.99) : $19.90
Standard Shipping fees ($600.00 – $999.99) : $69.90
Q: How long does it take for a shipment to be delivered?
A: 3-7 business days in the U.S (exceptions may apply). Expedited shipping options are available. For a more accurate estimate, please contact us with the desired model #, quantity, shipping zip code and expected order date.
Q: Do you ship Internationally?
A: Yes. Request custom rates by contacting us with the desired model #, order quantity, shipping address and expected order date.
Bulk-order pricing
Q: Do you have high-quantity pricing?
A: Yes, we can send you a custom quote for high-volume orders. Contact us with the following information:
- Model Number(s)
- Quantity
- Shipping Address
- Expected order date
Placing an Order
Q: What are the order options?
A: You can order in any of the following ways:
1. Through BottleFillingStations.com
2. By calling us at 1(855) 558-9600
3. Emailing a purchase order to support@bottlefillingstations.com. Note that we accept purchase orders on a case by case basis. Contact us with the model #, quantity, shipping destination and expected order date to receive approval.
Q: What forms of payment do you accept?
A: We accept the following forms of payment:
1. Credit Card
2. Direct Debit
3. Check/Cash on Delivery (COD). NOTE: Your company must be approved before we officially process your order. Contact us here or at (855) 558-9600 to receive approval. Upon successful delivery, please send payment to 50 Milk Street, 17th floor, Boston, MA 02109. Our terms are Net 15.
Warranty & Troubleshoot
Q: Is there a warranty for an Elkay and Halsey Bottle Filling Station?
A: Yes, the following warranties apply: Refrigeration System Elkay and Halsey Taylor refrigeration systems include a 5 year limited warranty. Electrical Parts & Water System The Elkay and Halsey Taylor warranty for electrical parts and water system is valid 18 months from the factory shipment or 12 months from the date of installation. The warranty will honor which ever date falls first. View more warranty details here.
Q: How do I request a Warranty for my order?
A: Request warranty by contacting us here or calling (855) 558-9600 with the following:
- company name
- order #
- serial # of product(s)
- problem with product(s)
Q: My product is broken. Do you offer troubleshoot services?
A: Yes, we will provide lifetime troubleshoot advisory to help diagnose and solve your problem. Please note that certain problems may require additional service.
Installation
Q: How do I install an Elkay or Halsey Taylor Bottle Filling Station?
A: Installation instructions vary by model. Each unit shipped contains installation instructions. Also, BottleFillingStations.com includes installation instructions for each model on the product pages.
Q: Do you provide installation services?
A: Yes we do! Our nation-wide installation network will assure your new drinking fountain is being installed the right way the first time.
Contact us with the following for a custom quote:
- Pictures of the desired installation location(s).
- Model #’s and Quantity of new bottle fillers (we can help you decide if you’re unsure)
- Company Name
- Zip Code of Installation Site
- Target Installation Date
Q: How old can my existing Elkay or Halsey Taylor fountain be for a retrofit install?
A: We advise that NON-CHILLED fountains less than 10 years old are suitable for a retrofit. We advise that CHILLED fountains less than 5 years are suitable for a retrofit. Not sure how old your model is? We can find out for you. Contact us with your existing fountain’s serial #, which you can find at the bottom of your fountain.
Q: Are these bottle filling stations ADA compliant?
A: All bottle filling stations are designed for ADA compliancy; however, we advice you to check the spec sheet to verify compliance. The spec sheet can be found on the product page at BottleFillingStations.com.
Q: How long does it take to install an Elkay or Halsey Taylor retrofit?
A: It varies, but the typical Bottle Filling Station retrofit install takes 2-3 hours.
Maintenance
Q: How do I clean my Elkay or Halsey Taylor Bottle Filling Station?
A: It is recommended to routinely clean your Bottle Filling Station with a soft cloth and mild dishwashing soap to spray and wipe down the unit. See video here (jump to 0:48 min) It is also recommended to clean the flexible fill mat. Remove the four screws to wipe beneath and on top of the mat. See VIDEO here (jump to 2:35 min)
Q: How do I replace my Elkay or Halsey Taylor Bottle Filling Station FILTER?
A: When filter status light turns to red, the filter needs to be changed. Follow these steps:
Filter Facts
Q: What do the filters remove from the water?
A: The WaterSentry Plus filters used in the Elkay and Halsey Taylor bottle filling stations reduces Aesthetic Chlorine, Taste and Odor, Particulate Class I, and Lead.
Q: How long do the filters last?
A: The WaterSentry Plus filters used in the Elkay and Halsey Taylor bottle filling stations have a 3,000 Gallon capacity, or about 20,000 20 oz. bottle fills.
Q: How hard is it to change a filter?
A: Changing a filter is fairly easy. Simply twist the used filter with a one fourth turn and replace with the new filter cartridge. Filter replacements are available in single or bulk order (View Store).
Q: How do I reset the Filter Light on an Elkay or Hasley Taylor Bottle Filler?
A: Reset filter light back to green by removing top cover and pressing the black reset button. Select reset filter. The light should appear as green. Detailed instructions on filter light reset are included in produce package.
Return Policy
Q: What is your Return Policy?
A:
BottleFillingStations.com is an online supplier of high quality drinking fountains, filters, and parts. If there are any issues with your order, we will work with you to form a solution.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you would like to return your unused item, we refund you less a 25% restocking fee and original shipping fees (if applicable).
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us here.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Additionally, Bottle Filling Stations and Water Coolers cannot be shipped via FedEX, UPS, or Speedy, as this puts the system at risk for damage. These products must be shipped via freight. Please email or call us with any questions pertaining to shipping your return item.
How to Request Return
Request return by contacting us here or calling (855) 558-9600 with with following:
- company name
- order #
- serial # of product(s)
- problem with product(s)
Fundraising Options
Q: This is out of our budget. What can I do to fundraise?
A: We specialize in fundraising advisory. Check out The Ultimate Guide: Fundraising for Water Bottle Filling Stations in Schools.